When will I receive my package from US Boatworks?
US Boatworks will ship your package using UPS or US Postal Service. If you select UPS shipping, read on to discover more about their reliable service.
UPS is committed to providing on-time delivery services with guaranteed schedules for eligible shipments.
However, certain restrictions, exclusions, and conditions apply to this guarantee, which are outlined below.
UPS Guaranteed On-Schedule Delivery
UPS guarantees on-time delivery for shipments using UPS services that are classified as “guaranteed.” If a guaranteed shipment does not arrive on schedule, UPS will refund the transportation charges.
Important Notes:
- Not all UPS services come with a delivery guarantee.
- The guarantee applies only to shipments using services that explicitly offer on-time delivery assurance.
Exceptions & Limitations
While UPS strives to meet its delivery commitments, certain shipments are not covered under the service guarantee, including:
Shipments containing:
- Packages with Additional Handling surcharges
- Large Packages subject to surcharges
Other Exceptions:
- Deliveries to remote locations may take additional time.
- Shipping schedules may change during peak seasons, such as holidays.
- Any unexpected disruptions in distribution and volume may affect scheduled delivery timelines.
For the most current service limitations and exclusions, refer to the UPS Rate and Service Guide.
Service Availability & Delivery Schedules
Delivery schedules may be adjusted periodically based on:
Changes in package distribution
Variations in shipping volume
Seasonal fluctuations, especially during holiday periods
Customers should always verify the latest transit time details before shipping by checking ups.com/ctc.
Additional Considerations for High-Value Shipments
Certain high-value goods and specialized shipments may require additional processing time for customs clearance. This could lead to longer transit times.
If you are shipping commodities that require special handling, consult UPS customer service or review the UPS Rate and Service Guide for detailed guidance.
Where to Find Updated Information
To check the latest service availability, delivery schedules, and guarantee details, customers should: Visit UPS.com/ctc for real-time transit time estimates.
Refer to the UPS Rate and Service Guide for a complete overview of guaranteed services.
Conclusion
UPS offers a guaranteed on-schedule delivery for eligible shipments, ensuring customers receive reliable and efficient service. However, certain restrictions apply, particularly for oversized packages, remote locations, and high-value goods requiring customs clearance.
For the most accurate and updated delivery schedules, always check ups.com/ctc before shipping.
Need further assistance? Contact UPS customer support for personalized shipping guidance.