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2025-02-28
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US Boatworks earns Mercury Premier Dealer Status
US Boatworks Earns Mercury Premier Dealer Status
Achieving excellence is not just a goal at US Boatworks—it’s a standard. We are proud to announce that our Mercury Marine Dealership has been elevated to the prestigious Mercury Premier Dealer status. This recognition reflects our unwavering commitment to delivering exceptional service and expertise to our customers.
A Commitment to Excellence
Being a Mercury Marine Premier Dealer is more than a title; it’s a promise to go above and beyond. Our team has worked tirelessly to meet and exceed the rigorous standards required for this distinction.
- Master Technicians: Our Master Technicians are the backbone of our service excellence. They attend annual Mercury service schools to stay updated on the latest marine technology, ensuring your boat motor is in the best hands.
- Parts Department Expertise: With a robust inventory of over one million parts, our parts department provides unmatched support to our customers. Their in-depth knowledge of Mercury outboards ensures you’ll always get the right advice and components for your needs.
- Customer Service Excellence: From repairs to new purchases, our knowledgeable staff is ready to guide you through the pros and cons of each Mercury Outboard, ensuring you make the best choice for your boating experience.
Visit our showroom to experience firsthand why US Boatworks is a trusted name in Kansas City for boat repair and Mercury Marine products.
What It Takes to Be a Mercury Premier Dealer
Mercury Marine evaluates its dealerships annually, recognizing only the best with the Premier Dealer designation. This status highlights exceptional commitment to customer satisfaction and service quality.
Qualifications for Premier Dealers include:
- Maintaining a high Customer Satisfaction Index (CSI) score.
- Possessing the necessary tools, equipment, manuals, and parts to perform top-notch service.
- Employing at least one Certified or Master Technician trained through Mercury University.
- Providing timely service for all Mercury Marine customers.
- Offering extended service hours or mobile service, when appropriate.
- Stocking and displaying a comprehensive inventory of genuine Mercury Precision Parts.
- Maintaining a clean, organized shop with well-managed tools and service materials.
This rigorous evaluation ensures that Premier Dealers consistently deliver excellence in both products and service.
- Ensure you have all the required tools and supplies on hand.
- Watch the video tutorial above for a detailed walkthrough.
Why Choose US Boatworks?
At US Boatworks, our focus is on providing outstanding service, whether it’s for routine maintenance, repairs, or helping you select the perfect Mercury Outboard motor. Our Premier Dealer status reflects the dedication and skill of our team, but ultimately, it’s about serving you better.
Stop by our Kansas City location to explore our extensive inventory, meet our expert staff, and see for yourself why US Boatworks continues to lead the way in boating excellence.
Experience the US Boatworks difference today.
Beth Tracy
I write about boat engine maintenance to help keep you out of the repair shop.
