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2025-02-28
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Mercury Marine Premier Dealer US Boatworks
US Boatworks: A Mercury Marine Premier Dealer
When it comes to boating excellence in Kansas City, US Boatworks stands out as the region’s trusted Mercury Marine Premier Dealer. This prestigious title, awarded only to the best Mercury Marine parts dealers in the nation, reflects a deep commitment to customer service, technical expertise, and high-quality standards.
What It Means to Be a Mercury Premier Dealer
Achieving and maintaining the Mercury Marine Premier Dealer status is no small feat. Mercury Marine rigorously evaluates its dealers annually, ensuring they meet specific criteria that demonstrate exceptional service and dedication.
Here’s what sets Premier Dealers apart:
- High Customer Satisfaction Index (CSI): A consistently high CSI score is a testament to the dealer’s commitment to excellent customer service.
- Certified Technicians: Premier Dealers employ at least one Certified or Master Technician, ensuring your boat receives top-notch care.
- State-of-the-Art Tools: Dealers are equipped with advanced service tools, diagnostic equipment, manuals, and parts books to ensure proper diagnostics and repairs.
- Timely Service: Premier Dealers prioritize fast, reliable service to get customers back on the water quickly.
- Genuine Mercury Precision Parts: They stock and use authentic Mercury parts to maintain the integrity of your engine.
- Well-Maintained Facilities: A clean, organized shop reflects the professionalism and dedication of the team.
- Extended Services: Many Premier Dealers, including US Boatworks, offer extended service hours and mobile services when needed.
How US Boatworks Maintains Its Premier Dealer Status
According to Mike Tracy, President of US Boatworks, the secret to their success lies in a commitment to excellence and pride in everything they do. Here’s how they achieve this year after year:
- Continuous Training: Mechanics at US Boatworks spend weeks each winter at the Mercury Marine Technical School, staying ahead of the latest industry advancements.
- Advanced Tools: The dealership invests in marine service laptops, diagnostic equipment, and specialized tools to ensure your engine is serviced correctly.
- Cost Efficiency: By keeping overhead costs low, US Boatworks passes savings on to customers, offering top-quality service at affordable rates.
- Experienced Team: Their certified mechanics not only bring years of experience but also commit to ongoing education to remain at the forefront of marine technology.
More Than Just a Dealer: A Full-Service Solution
US Boatworks isn’t just about selling Mercury Outboards or Mercruiser Sterndrives—they’re a trusted boat repair shop serving Johnson County, Jackson County, Wyandotte County, and beyond.
Here’s why they’re a go-to for boat repair in the Kansas City area:
- Expert Repairs: Whether it’s a sterndrive or an outboard motor, their team ensures your engine is reliable and ready for the water.
- Focus on Longevity: Regular maintenance and quality repairs prevent unexpected issues, ensuring your boat is always lake-ready.
- Customer-Centered Approach: US Boatworks takes pride in being a part of your boating adventures, helping you create cherished memories on the water.
Why Choose US Boatworks?
US Boatworks is more than just a Mercury Marine dealer—they’re a trusted partner for your boating needs. By combining industry expertise, dedication to customer satisfaction, and affordable pricing, they ensure you enjoy worry-free days on the water.
Visit US Boatworks and experience their commitment to excellence firsthand. With their team by your side, you can trust that your boat will always perform at its best—keeping your time on the lake nothing short of spectacular.
Beth Tracy
I write about boat engine maintenance to help keep you out of the repair shop.
